Operations Manager

Bala Cynwyd, PA
Full Time
Experienced
Job Title: Operations Manager
Location: Bala Cynwyd, PA - Hybrid (3+ days/week)
Compensation: $125,000 + bonus
Benefits: Health insurance, 10 days PTO (more with tenure), paid holidays
Hours: 9:00am–5:00pm, Monday–Friday

About Us:
Rich Management LLC, Inc. is a family-owned property management firm based in Bala Cynwyd, PA, operating seven multi-family properties across five states. With property investment roots dating back to the 1960s, we value collaboration and growth.

Role Overview:
We’re seeking a self-motivated, detail-oriented Operations Manager with experience in multi-family real estate and proficiency in software like RealPage. In this key role, you’ll optimize portfolio performance through data-driven analysis and operational policies.

Key Responsibilities:
  • Financial analysis and commentary at property and portfolio levels
  • Maintain internal controls and company policy adherence
  • Manage confidential financial/operational information
  • Build relationships with on-site teams, vendors, and ownership
  • Lead annual operating budget preparation
  • Organize training for staff
  • Conduct cost-benefit analyses for investments and amenities
  • Optimize processes (e.g., bulk supply buying)
  • Evaluate rent pricing tools
  • Monitor online advertising metrics and allocate budget
  • Maintain safety/operations manuals and fire pre-plans
  • Supervise property tax assessments
  • Assist with office technology and security
  • Travel up to 30 days/year for site visits
Qualifications:
  • Bachelor’s Degree required
  • College-level accounting or advanced real estate studies preferred
  • Strong computation, problem-solving, and organizational skills
  • Experience with accounting software and RealPage preferred
  • Previous full-time office role
  • Excellent communication and collaboration skills
  • Commitment to ethical business practices
Employment conditional on background & reference checks.
 
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